Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Connect with MT Sanders Today!
Have questions about the book or want to share your thoughts? Reach out to us for any inquiries or feedback!
We value your input and look forward to hearing from you. Your thoughts help us create better stories!
If you have any questions or inquiries about the children’s book featuring Monty and Cookie, we would love to hear from you! Our goal is to connect with readers and share the joy of storytelling. Please feel free to reach out for any information regarding the book, its themes, or the adorable Newfoundland puppies that inspire it.
At MT Sanders, we believe in fostering a love for reading among children aged 3 to 10. Whether you’re a parent, teacher, or simply a fan of children’s literature, your feedback and questions are invaluable to us. We are dedicated to creating engaging content that resonates with young readers and their families, and we appreciate your interest in our work.
Thank you for your support and enthusiasm for our book! We look forward to connecting with you and sharing the adventures of Monty, Cookie, and their friends. Your inquiries are important to us, and we aim to respond promptly to all messages.